Return and Refund Policy

At Rider Intercom, we aim to provide a transparent and reliable shopping experience. This Return and Refund Policy outlines the conditions under which returns and refunds are accepted for purchases made on [www.riderintercom.com](http://www.riderintercom.com).

1. Return Eligibility:-

We offer a 30-day return window from the date of delivery. Customers may request a return under the following conditions:

* The product is unused and in its original condition

* All original packaging, accessories, manuals, and components are included

* The product is not damaged, altered, or tampered with

Returns requested due to change of mind may be accepted, provided the product meets all the above conditions.

Rider Intercom reserves the right to approve or reject return requests after inspecting the returned product.

2. Return Process:-

* Customers must contact us to initiate a return request.

* Once approved, return instructions and the return address will be shared.

* The product must be shipped back within the specified timeframe.

* After receiving the product, it will undergo a quality check (QC) process.

3. Refund Policy:-

* Refunds are processed only after the returned product is received and successfully passes the quality check.

* Once approved, refunds will be initiated within 5–7 working days.

* The refund will be credited to the original payment method or an alternative method as mutually agreed.

4. Non-Eligible Returns:-

Returns will not be accepted in the following cases:_

* Products damaged due to misuse, improper handling, or external factors

* Products returned without original packaging or missing components

* Products that fail the quality inspection process

5. Shipping Charges:-

* Return shipping charges may be borne by the customer unless otherwise agreed.

* Original shipping charges (if any) are non-refundable.

6. Contact Information:-

For return or refund-related queries, please contact us:_

Rider Intercom

C/O Rahul Kumar Man Maho,

Hathras Uttar Pradesh – 204212, India

Phone: +91 92207 07963

Email:- support@riderintercom.com

We are committed to handling all return and refund requests fairly and transparently.

Disclaimer:-

Rider Intercom is an independent online retailer based in India. We are not owned by, affiliated with, or an official representative of EJEAS or any other brand listed on our website. All brand names, logos, product names, and trademarks are the property of their respective owners and are used solely for product identification purposes. We source genuine products through verified suppliers and authorized distribution channels to ensure product quality and authenticity for our customers. The warranty offered on products purchased from our store is a seller warranty provided by Rider Intercom and is separate from any manufacturer warranty that may apply.