Warranty Policy

This Warranty Policy outlines the terms and conditions applicable to products purchased from www.riderintercom.com

1. Warranty Coverage:-

Rider Intercom facilitates a limited warranty of up to 12 months on eligible helmet intercom products from the date of delivery. Warranty coverage is provided in accordance with the manufacturer’s terms and service conditions.

The warranty covers:_

* Manufacturing defects

* Hardware malfunctions under normal usage conditions

2. Warranty Eligibility:-

To be eligible for warranty service:_

* The product must be purchased from Rider Intercom

* Valid proof of purchase (order confirmation or invoice) must be provided

* The product must be used according to manufacturer guidelines

3. Warranty Exclusions:-

This warranty does not cover:_

* Physical damage caused by misuse, accidents, or improper handling

* Water or liquid damage (unless the product is specified as waterproof)

* Normal wear and tear

* Damage caused by unauthorized repairs or modifications

* Accessories such as cables, mounts, or consumable parts (unless defective on arrival)

4. Warranty Claim Process:-

* Customers must contact our support team with order details and a description of the issue.

* Additional information such as images or videos may be required for verification.

* Once the claim is reviewed and approved, further instructions will be provided.

* The product may need to be shipped to the designated service address for inspection.

5. Resolution:-

Based on inspection and manufacturer guidelines:_

* The product may be repaired, replaced, or serviced

* If repair or replacement is not feasible, an appropriate resolution will be provided at our discretion

6. Shipping for Warranty Claims:-

* Customers may be required to send the product for warranty service.

* Shipping costs related to warranty claims may be borne by the customer unless otherwise specified.

7. Limitation of Liability:-

Rider Intercom is not liable for any indirect, incidental, or consequential damages arising from the use of the product.

8. Contact Information:-

For warranty-related support, please contact:_

Rider Intercom

C/O Rahul Kumar Man Maho,

Hathras Uttar Pradesh – 204212, India

Phone:- +91 92207 07963

Email:- support@riderintercom.com

We aim to provide fair and transparent support for all warranty related requests.

Disclaimer:-

Rider Intercom is an independent online retailer based in India. We are not owned by, affiliated with, or an official representative of EJEAS or any other brand listed on our website. All brand names, logos, product names, and trademarks are the property of their respective owners and are used solely for product identification purposes. We source genuine products through verified suppliers and authorized distribution channels to ensure product quality and authenticity for our customers. The warranty offered on products purchased from our store is a seller warranty provided by Rider Intercom and is separate from any manufacturer warranty that may apply.